This Cookie Policy explains how Trollishly ("we," "us," or "our") uses cookies and similar technologies when you visit our website at www.trollishly.com. This policy is part of our commitment to transparency and compliance with data protection regulations, including GDPR (General Data Protection Regulation).
By continuing to use our website, you consent to our use of cookies as described in this policy. You can manage your cookie preferences at any time using the options provided below.
Your Privacy Matters
We respect your privacy and give you control over your cookie preferences. Essential cookies are required for the website to function, but you can opt out of optional cookies at any time. For more details on how we handle your data, please see our Privacy Policy.
What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember your actions and preferences over time, improving your browsing experience.
Types of Cookies:
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Cookies that remain on your device for a set period or until manually deleted
- First-Party Cookies: Set by Trollishly directly
- Third-Party Cookies: Set by external services we use (e.g., analytics, payment processors)
How We Use Cookies
Trollishly uses cookies for the following purposes:
| Cookie Category | Purpose | Examples | Required? |
|---|---|---|---|
| Essential Cookies | Required for the website to function properly. Enable core features like secure login, shopping cart, and order processing. | Session management, authentication, security | ✅ Yes |
| Functional Cookies | Remember your preferences and choices to provide a more personalized experience. | Language preferences, currency selection, remembered settings | ❌ No |
| Analytics Cookies | Help us understand how visitors use our website so we can improve performance and user experience. | Page views, visit duration, navigation patterns, traffic sources | ❌ No |
| Marketing Cookies | Track your browsing activity to show you relevant advertisements and measure campaign effectiveness. | Ad targeting, conversion tracking, remarketing | ❌ No |
Specific Cookies We Use
1. Essential Cookies (Always Active)
These cookies are necessary for the website to function and cannot be disabled:
- Session ID: Maintains your session while browsing our site
- Security Tokens: Protects against CSRF (Cross-Site Request Forgery) attacks
- Authentication: Remembers your login status for secure areas
- Shopping Cart: Stores items you've selected for purchase
- Load Balancer: Ensures website stability and performance
2. Functional Cookies (Optional)
These cookies enhance your experience but are not strictly necessary:
- Language Preference: Remembers your selected language
- Currency Setting: Stores your preferred currency for pricing
- UI Preferences: Remembers your display and layout choices
3. Analytics Cookies (Optional)
We may use analytics services to understand website usage:
- Google Analytics: Tracks visitor behavior, page views, and traffic sources (if enabled)
- Internal Analytics: Monitors website performance and user engagement
Note: Analytics data is anonymized and used only for improving our services.
4. Payment Processing Cookies (Essential)
When you make a purchase, our payment processors may use cookies:
- Stripe: Secure payment processing and fraud prevention
- Payment Gateway Cookies: Enable secure transactions with Visa, Mastercard, Apple Pay, Google Pay
These are essential for completing transactions and are covered by our payment processors' privacy policies.
Third-Party Cookies
Some cookies are set by third-party services we integrate into our website:
- Payment Processors: Stripe and other payment gateways for secure transactions
- Analytics Providers: Help us understand website performance (only if you consent)
- Customer Support: Live chat and support widgets for customer service
- Security Services: Fraud prevention and bot protection
These third parties have their own privacy policies governing how they use cookies and data. We recommend reviewing their policies:
- Stripe Privacy Policy
- Google Privacy Policy (if analytics enabled)
How to Manage Cookies
You have several options for managing cookies:
Browser Settings
Most web browsers allow you to control cookies through their settings:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Privacy, search, and services → Cookies
Note: Blocking essential cookies may prevent parts of our website from functioning properly, including order placement and payment processing.
Opt-Out Tools
You can opt out of specific tracking:
- Google Analytics Opt-out: Install Browser Add-on
- Do Not Track (DNT): Enable DNT in your browser settings
Cookie Retention
Different cookies have different retention periods:
- Session Cookies: Deleted when you close your browser
- Functional Cookies: Typically stored for 30-365 days
- Analytics Cookies: Typically stored for 13-26 months (if enabled)
- Security Cookies: Vary based on security requirements (typically 1-24 hours)
You can delete cookies at any time through your browser settings.
GDPR Compliance
For users in the European Union, we comply with GDPR requirements:
- Consent: We request your consent before using optional cookies
- Right to Withdraw: You can withdraw consent at any time by adjusting browser settings
- Data Minimization: We only collect cookie data necessary for our services
- Transparency: This policy clearly explains our cookie usage
- Right to Access: You can request information about cookies we've stored about you
For more information about your data protection rights, see our Privacy Policy.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify you via email if you're a registered user (for significant changes)
- Display a notice on our website homepage
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
Related Policies
This Cookie Policy is part of our broader privacy and legal framework:
Contact Us About Cookies
If you have questions about our use of cookies or this Cookie Policy, please contact us:
- Email: [email protected]
- WhatsApp: +1 442 226 4045
- Telegram: @trollishly
For data protection inquiries, please include "Cookie Policy" or "GDPR" in your subject line for priority handling.